Privacy Policy

Data Protection and Privacy Policy

The Company will protect the Customer's privacy and data in accordance with the provisions of the Data Protection Act 1998 and any other applicable law or revisions. The Company shall not sell or share personal information with third parties except where legally obliged to do so by the relevant authorities. Credit card details supplied by the Customer will not be held by the Company but will be processed by Paypal whose terms and conditions will apply

Jurisdiction

English law will apply to the contract and the English courts will have jurisdiction in the case of any dispute.

  1. Legislation: Legislation regarding natural health products varies from country to country. This product is legally available for use and resale in the UK. Overseas customers should ensure that it is legal to import this product into their own country before ordering.
  2. Same Day Dispatch: This applies to orders completed before noon UK time. Orders completed later in the day will be dispatched the following day. We will normally dispatch within one working day (this excludes Saturdays, Sundays and UK public holidays)
  3. Guarantee: We guarantee that our product will match the description. Should you have a problem, contact us first. Should you purchase an item in error or change your mind, you can return the item unopened for a full refund

Collection of personal data

We may collect, store and use the following kinds of personal data:

  1. information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views
  2. information that you provide to us for the purpose of registering with us (including your name, email address, telephone number, postal address, and company details)
  3. information relating to any transactions carried out between you and us on or in relation to this website including information relating to any purchases you make of our templates
  4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters; and any other information that you choose to send to us.
  5. all data relating to financial transactions are handled by a third party financial institution. No credit card data or any other information in this respect is held by Rex Brown Limited (registered company number 05765539).

Cookies

We use cookies on this website.

A cookie consists of information sent by a web server to a web browser, and stored by the browser.The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send you cookies which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookies in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.

Using personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:

  1. administer the website
  2. improve your browsing experience by personalising the website
  3. enable your use of the services available on the website
  4. send to you downloads purchased via the website
  5. send statements and invoices to you, and collect payments from you
  6. send you general (non-marketing) commercial communications
  7. send you email notifications which you have specifically requested
  8. send to you our newsletter and other marketing communications (relating to our business which we think may be of interest to you) by post or, where you have specifically agreed to this, by email or similar technology
  9. provide third parties with statistical information about our users - but this information will not be used to identify any individual user; and deal with enquiries and complaints made by or about you relating to the website.

Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  1. to the extent that we are required to do so by law
  2. in connection with any legal proceedings or prospective legal proceedings
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
  4. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Data security

  • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store all the personal information you provide on secure servers.
  • Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  • You are responsible for keeping your password and user details confidential. We will not ask you for your password

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights:

  • You may instruct us to provide you with any personal information we hold about you.
  • You may instruct us not to process your personal data for marketing purposes by email at any time.
  • Updating your information
  • Please let us know if the personal information which we hold about you needs to be corrected or updated.

Cookies We Collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.
Sunday,Monday,Tuesday,Wednesday,Thursday,Friday,Saturday
January,February,March,April,May,June,July,August,September,October,November,December
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